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Instructing

Knowledge bases & Integration

Use organizational knowledge (databases, docs, wikis) to specialize responses.

14 examples inside

Observing

Processing steps

Show progress through distinct steps so users understand what's happening.

11 examples inside

Outputting

Streaming

Gradual reveal of AI output, showing the progress instead of waiting blindly.

17 examples inside

Explainability

Citations

Showing how the AI constructed the answer (sources, references) to build user's trust.

9 examples inside

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Niomi Shah
Niomi Shah
Designing GenAI Experiences at Intuit
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Head of AI/ML Product Design at Amazon

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